Terms of Service for MemRe

Effective Date: 01/01/2025

These Terms of Service ("Terms") govern your use of the MemRe website (memre.co.uk) and the services provided by MemRe, including the creation of personalized audio messages. By accessing or using our website or services, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree with these Terms, please refrain from using our website or services.

1. Acceptance of Terms

By using our website or services, you agree to be bound by these Terms and our Privacy Policy. We reserve the right to modify or update these Terms at any time. When we make changes, we will update the date at the top of this page. Please check this page periodically for any updates.

2. Services Provided

MemRe allows customers to create personalized audio messages by pairing voice recordings with pre-written music. These messages are used for special occasions such as birthdays, weddings, and other events. We provide these services subject to your compliance with these Terms.

3. User Responsibilities

When using our services, you agree to the following:

  • You are responsible for providing accurate and complete information when creating an account, making a purchase, or interacting with the website.

  • You are solely responsible for the content you upload, including audio recordings, and must ensure that the content complies with all applicable laws and does not infringe upon the rights of any third party.

  • You will not use our services for illegal, harmful, or inappropriate purposes.

  • You will not attempt to disrupt, damage, or misuse the website or its services in any way.

4. Account Creation and Security

To access certain features of our website, you may be required to create an account. You agree to:

  • Provide accurate and complete information when creating an account.

  • Keep your account information and password secure and confidential.

  • Notify us immediately of any unauthorized use of your account.

5. Payment and Fees

By purchasing any services from MemRe, you agree to pay the applicable fees as indicated during the checkout process. All payments are processed securely, and you are responsible for ensuring that the payment details you provide are accurate and up-to-date.

6. Content Ownership

  • You retain ownership of the audio content you upload. However, by using our services, you grant MemRe a non-exclusive, worldwide, royalty-free license to use, store, and process your audio for the purpose of fulfilling your request.

  • MemRe retains ownership of any music tracks or other proprietary materials used in the creation of personalized audio messages.

7. Refunds and Cancellations

All sales are final once the order is processed and the audio message is created. However, if you experience any issues with your order, please contact us at [Insert Contact Email], and we will address your concerns on a case-by-case basis.

8. Limitation of Liability

MemRe's liability for any damages arising from the use of the website or services shall be limited to the amount you paid for the services. We are not responsible for any indirect, incidental, or consequential damages, including but not limited to data loss, loss of business, or interruptions in service.

9. Indemnification

You agree to indemnify and hold MemRe harmless from any claims, damages, or losses arising from your violation of these Terms or your use of our website and services.

10. Termination

We may suspend or terminate your access to our website and services if we believe you have violated these Terms or engaged in any unlawful or harmful activity. Upon termination, your right to use our services will end, and you will no longer be able to access your account or any purchased content.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Any disputes relating to these Terms shall be resolved in the competent courts of England and Wales.

12. Dispute Resolution

If a dispute arises between you and MemRe, we encourage you to contact us first to resolve the matter informally. If informal resolution is not possible, any legal action will be subject to binding arbitration or other dispute resolution methods as agreed upon.

13. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which can be found Privacy Policy.

14. Contact Information

If you have any questions or concerns about these Terms or your use of our website and services, please contact us at:

Email: Enquires@memre.org.uk