Privacy Policy for MemRe

Effective Date: [01/01/2025]

At MemRe, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (memre.co.uk), use our services, or make a purchase.

1. Information We Collect

We collect personal information from you when you visit our website, create an account, make a purchase, or interact with our services. This may include:

  • Personal Identifiable Information (PII): Your name, email address, payment details, and any other information you provide when creating an account or completing a purchase.

  • Audio Messages: Audio recordings and messages that you upload for our personalized music service.

  • Usage Data: Information about how you use our website, including IP address, browser type, pages viewed, and the date/time of your visit. This helps us improve our services and website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.

  • To personalize and improve your experience on our website.

  • To send you transactional emails, such as order confirmations or account-related updates.

  • To communicate with you about promotions, new features, or updates (with your consent).

  • To improve our services based on website usage analytics.

3. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes the use of encryption for sensitive data and secure server protocols.

4. Sharing Your Information

We do not share, sell, or rent your personal information to third parties, except in the following cases:

  • Service Providers: We may share your data with trusted third-party service providers who help us operate our business (e.g., payment processors, website hosting services, or email communication platforms). These providers are only permitted to use your data to perform specific tasks on our behalf.

  • Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights, safety, or property.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our website. You can disable cookies through your browser settings, but please note that this may affect your ability to use certain features of our website.

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights, please contact us at enquires@memre.org.uk. Additionally, you can opt-out of marketing communications by following the unsubscribe link in our emails.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make updates, we will post the revised policy on this page with an updated effective date. Please review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: enquiries@memre.org.uk